GVA Transport>Privacy

We attach great importance to the protection of your data and your privacy. This is why, in this declaration, we inform you about the collection and use of personal data relating to the personal or factual situation of an identified or identifiable natural person («personal data») in the context of the use of our website.

This Privacy Policy applies only to our website (GVATransport.com). We assume no responsibility and disclaim all liability for links that lead from our website to third-party websites. Clicking on an external link is entirely your own responsibility.

1. User consent

Please note that by visiting and using our website, you consent to the processing of your personal data within the scope of this declaration and the applicable data protection laws.

2. Contact person

If you have any questions or messages concerning your personal data, please do not hesitate to contact us. You can reach us as follows:

IDI Services SARL
Avenue de Thônex 10
1225 Chêne-Bourg
Switzerland
T +41 79 899 76 99
contact@gvatransfer.com

3. Anonymous data collection

You may visit our website without providing any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that does not allow us to draw any conclusions about your person.

4. Processing of personal data

We only collect the following data within the scope of your customer profile:

a)	all information that you explicitly provide in the context of an enquiry or an order (name, address, telephone number, e-mail, ordered goods, etc.);
b)	the IP address;
c)	the browser version and type of browser used;
d)	the date and time of the enquiry or order;
e)	the password you created;
f)	fees and benefits related to an order;
g)	a possible affiliation identity or a possible link identity (with this, we can determine that they joined us from a possible partner platform);
h)	the payment method you have chosen, the status of the order transactions and the billing currency.

Please note that this list contains all personal data that we may process on our website, unless further processing is explicitly mentioned in this Privacy Policy. In some cases, we do not collect all data. In principle, we only collect the personal data necessary for the proper performance of the contract.

We do not create personality profiles on the site and do not collect or process any particularly sensitive personal data (for example regarding religious, political or ideological opinions, health status, etc.).
We reserve the right to use your personal data in the context of a credit assessment, which we may carry out or have carried out as part of a contractual settlement.

5. Use of your personal data and disclosure to third parties

The processing of your personal data on the website is carried out exclusively in the context of a request or an order that you have submitted to us, in order to correct or improve our website and, where applicable, for internal statistical purposes.

Your data will not be transmitted to third parties via the website without your express authorization. Excluded from this are only our service partners, whom we need for the completion of the contractual relationship (for example, payment system providers for payments by credit card or PayPal, carriers, chauffeur or partner for the execution of the transport service, creditworthiness data service providers, authorities in the context of debt collection measures, etc.). In this case, we strictly comply with the provisions of the applicable data protection legislation. The scope of the data transmission is limited to the minimum.

6. Cookies

Our website uses cookies in several places. Cookies are small text files stored on your computer and saved by your browser. They are used to make our offer more user-friendly, efficient and secure. Cookies also enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data. However, it is possible that a cookie may be associated with a specific user record.

Our website uses cookies exclusively automatically. We do not track cookies on user profiles in order to benefit from the above-mentioned advantages for the user or to obtain personal information.

You have the option to refuse cookies or configure your browser to notify you each time our website attempts to set a cookie. However, this may result in certain services on our website being unavailable or only available to a limited extent.

Cookie expiration:
Essential cookies expire after 90 days.
Functional cookies also expire after 90 days.
Google cookies expire from 90 days to two years.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (" Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies regarding your use of this website is generally transferred to a Google server in the United States and stored there. However, if you activate the anonymization of intellectual property on this website, your Google IP address will first be truncated by Google within Member States of the European Union or in other contracting states of the EEA Agreement. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, prepare reports on website activity and provide the website manager with other services related to the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. You can object to the use of cookies by selecting the appropriate settings on your browser, but please note that if you do so, you may not be able to use all the features of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing it by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=fr

8. Storage of your personal data

Your personal data collected as part of the activities of the online shop are stored exclusively and entirely on servers located in Switzerland. The servers are protected as best as possible against any unauthorized access by third parties. Passwords are specially encrypted to protect the integrity of your password, even if unauthorized access occurs.

The creation, modification, export and deletion of personal data are historically recorded by the shop system, but not the mere viewing of existing data sets.

9. Geolocation

Geolocation data, including latitude and longitude parameters, are essential parameters for the proper functioning of GvaTransport.com, in particular for locating pick-up and drop-off points, calculating routes, routing, and ensuring the proper performance of the requested transport services..

10. Information, correction, transfer

You have the right to receive information free of charge about your stored data and to modify it at any time. Please contact us for more information. You will find our contact details in section 2 of this Privacy Policy.

You can consult your data in your customer account on the site at any time. You may change your e-mail address and password yourself at any time. You may modify your contact details during the order process.

You also have the right to request the free transfer of your personal data to a third party. Please note, however, that we cannot under any circumstances adapt your data record to the specific format requirements of a third party and cannot under any circumstances transfer your order history or your passwords.

11. Revocation and deletion

You may revoke your consent to this Privacy Policy at any time and require the deletion of your personal data. Please contact us for more information. You will find our contact details in section 2 of this Privacy Policy.

In the event of a request for deletion, we will block your profile. Please note, however, that we are required, under tax and commercial legislation, to retain order forms for at least 10 fiscal years. We can therefore neither delete nor process the personal data contained in these documents. Your cancellation request is therefore only valid to this extent for subsequent processing.

If orders are still pending at the time your request for revocation and cancellation is received, your personal data will be processed until the complete fulfillment of the contract. Your revocation under data protection law has no express influence on the execution of existing contractual relationships and is not considered an extraordinary ground for termination.

12. Changes to this Privacy Policy

Changes made to this Privacy Policy take effect as soon as they are published on our website. The processing of personal data collected under a previous Privacy Policy is carried out in accordance with this Privacy Policy.

Geneva, 2026-21-04